Refund Policy

At Sk Upkaran, we aim to provide complete satisfaction with every purchase. Our refund policy ensures transparency and fairness, offering a seamless process for eligible returns and refunds:

1. Eligibility for Refunds: Refunds are applicable for products that are damaged during transit, defective, or significantly different from the description provided.
2. Refund Request Timeline: Customers must initiate a refund request within 7 days of receiving the product. Requests made after this period may not be eligible for a refund.
3. Return Condition: Products must be returned in their original packaging, unused, and in the same condition as received.
4. Non-Refundable Items: Custom-made or personalized items are non-refundable unless they arrive damaged or defective.
5. Process for Refunds: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund request.
6. Refund Method: Approved refunds will be processed through the original payment method within 7-10 business days.
7. Shipping Costs: Refunds do not include shipping costs unless the issue is due to an error on our part. Return shipping fees are the responsibility of the customer unless otherwise specified.
8. Damaged or Missing Refunds: If you haven’t received your refund within the specified time, please contact us for assistance.
9. Exchange Policy: In cases where exchanges are preferred over refunds, we will replace the item with a similar or equivalent product.
10. Contact for Support: For refund-related queries, you can reach out to our support team, and we will assist you promptly.

At Sk Upkaran, we value your trust and are committed to resolving issues to ensure a satisfying experience with our products and services.